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Summary: Quality Assurance Skills
- Extraordinary ability test defect fixes and/or newly delivered functionality in production, QA, and,
staging environments
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Analyze, research, and document test requirements system bug fixes, enhancements, and requests
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Demonstrate the ability to work logically and carefully on multiple testing projects
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Expert in proprietary issue tracking products Jira and Hansoft
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Key QA tester for the launch of the massive third-person online shooter game Defiance, based on
SyFy’s new science fiction franchise (Trion Worlds)
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NCSoft/Carbine Studios |
Irvine, California |
April 2015-March 2016 |
| Quality Assurance Specialist |
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- Assisted with end-to-end test plans and scheduled test with QA Core Services
- Write test plans for features assinged to me
- Used the source control tool Perforce to manage projects
- Regress stability / bug issues once fixed by developers
- Coordinated feedback cycles for the team
- Work closely with key development team at all stages of project lifecycle
- Communicated and coordinated with team members and other departments
- Provided clear and detailed reports of bugs and reproduction steps to the Platform Developer team
- Actively learned new testing technologies quickly; including proprietary internal development tools
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High Moon Studios |
Carlsbad, California |
April 2014-March 2015 |
- Extensive QA testing with Call of Duty, Advanced Warfare game, also involved with initial launch
- Used NX Launcher to demo and run builds for X360 and Sony PS3 for consumer environments to
developer debug environments (shipping, profile, demo, fast server, and test)
- Tested and wrote QA bugs and regressions using Jira for high profile games
- Validated games for different regions and languages (Germany)
- Provided feedback and suggestions for product enhancements
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Molten Games |
San Diego, California |
December 2013-March 2014 |
- Test and write quality bugs and regression using Jira.
- Design and run test plans in Excel for products
- Provide continuous feedback and suggestions for product enhancements
- Work with the Unreal Editor 4 engine to better relay issues with product
- Work closely with key development team at all stages of project lifecycle
- Work in a scrum environment and use ad hoc testing with project
- Create QA documentation for tools, use of product, and new hires
- Build and deploy servers using Jenkins server software
- Use Perforce (P4) to update and run servers and clients for product
- Participate and provided product demos to investors
- Create internal demo footage for team to display product progression
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Trion Worlds |
San Diego, California |
Feb 2012 – Jul 2013 |
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Perform exploratory testing using scenarios and domain expertise to fully qualify a system under test
and documents test steps
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Execute tests to verify a release and provide rapid feedback to development teams, leads, managers
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Run tests across multiple configurations (computer and game console platforms) and environments
(staging and production) to provide system confidence
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Systematically exercise known trouble spots based on recent issue discovery and system knowledge
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Document high quality issues and report through tracking system for reproducibility
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Track and monitor issues discovered to ensure timely verification and provides updates
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Proactively engage with testers and development teams to obtain information or clarification
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Perform excellent work and meet deadlines on all assigned tasks by QA leads
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Strong ability to work in a fast paced environment and follow detailed steps and directions
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Yontoo LLC |
San Diego, California |
July 2011 - November 2011 |
| Quality Assurance Website Tester |
Employed through Eastridge Staffing |
- Reported Inconsistencies and Issues by Using Applications: WireShark, Firebug, etc.
- Tested and Supported Quality Assurance for Internet Explorer, Google Chrome, and FireFox
- Ran Software Validations for product on Virus Protection Software and Operating systems
- Reported Inappropriate Content Displayed by Product Ads
- Manage and Validated Site Registrations and Logins for Site Functionality
- Provided Detailed Feedback to software Engineers and Developers
- Worked and Adjusted to constant Code and Programing Adjustments
- Work as an Individual and Team Player
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Sony Computer Entertainment America (SCEA) |
San Diego, California |
Oct 2007 – July 2011 |
| First Party Quality Assurance Game Tester (FPQA) |
Employed through Nelson Staffing |
- Constantly moderated online users and hosted in-world game events on multiple titles (20 total)
- Continuously reported the working status of game servers through ticket system – stability, reboots
- Tested and reported patches pre/post release on staging and production servers – glitches and bugs
- Provided feedback to game developers about future and current content
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| Other Relevant Experience |
Game Stop |
San Diego, California |
Oct 2004 – Jan 2011 |
| Assistant Manager (Part-Time/Full-Time) |
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As Assistant Manager, it was my primary responsibility to have extreme knowledge of all video games and
the various platforms to properly support the heavy customer traffic that visited the store daily. I also managed
up to 4 employees and supported the staff with daily tasks. Other responsibilities included: continuous store
and inventory maintenance, money management, and marketing.
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Disguise, Inc |
Poway, California |
April 2007 - Nov 2007 |
As a Graphic Artist intern, I used Photoshop and In Design to assist in the developed of company’s seasonal catalog and website. Tasks included: develop creative layouts, capture images of products, edit-type, image editing, image clipping, and various administrative responsibilities..
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| Computer Software Proficiency and Knowledge |
Adobe After Effects Adobe Illustrator Adobe Photoshop Adobe In Design Macromedia Flash Jira |
Maya Motion Builder Blender Quark Express 3D Studio Max Hansoft |
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Microsoft Excel
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Dreamweaver
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HTML Programming
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CSS Programming
Microsoft Word DevTrack |
| Computer and Game Platform Experience |
Massive Multiplayer Online Games (MMO) Role Playing Games (RPG) First Person Shooters (FPS) Game Beta Testing Game Quality Assurance Game Patch/Update Testing
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Web browers and developer mode for FireFox, Internet Explorer, Chrome, and Safari -
Personal Computer(PC)Games
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Windows XP/Vista/7
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Macintosh Operating System
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PlayStation, Nintendo, and Microsoft Game Consoles
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PlayStation 3 Test Station
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